the faqs.

Everything people usually ask before they book. Still wondering about something? Email info@monalux.com.au.

Alannah sitting on the floor with her laptop, thinking

do i even need this?

I get all my work from Instagram and word of mouth. Do I really need a website?

That’s exactly who I build for. When someone hears about you from a friend, they usually look you up on their phone before they message you. A website makes sure what they find feels like the business they were recommended, and lets them see your prices and book on the spot. It doesn’t replace Instagram or word of mouth. It just makes sure you don’t miss the clients they send your way.

Couldn’t I just build it myself on Wix or Squarespace?

You definitely could, and some people love doing it themselves. A lot of owners start and run out of time, or end up with something that never quite feels right. I write it, design it from scratch and set up your Google and booking alongside it, so it’s done properly while you get back to work. And if doing it yourself really is the right fit for you, I’ll happily tell you that when we chat.

Will a website actually get me more bookings?

I can’t promise numbers, and I’d be a little wary of anyone who does. What I can do is make it really easy for people to find you, see your prices and book, which is often where clients quietly slip away. On the established, you’ll also be able to see how many people visit and where they come from.

How much of my time will it take?

Usually just an hour or two. I’ll ask you a few questions and for your photos, services and prices, then I’ll do all the writing and setting up. Once your first draft is ready, you can screenshot anything you’d like changed and send it to me on WhatsApp.

custom websites

What’s included in every website?

The writing and design, made from scratch for your phone first, a simple enquiry form, your Google Business Profile set up, help choosing and connecting your domain and email, a handover call, and small changes for a while after launch. The local and the established also include booking or forms, and the established adds a gift voucher page and visitor tracking.

Will my website show up on Google?

Yes, for the searches that matter most. Every website is set up so Google can read it properly: your services, your suburb and the words your clients actually search are written into every page, and your Google Business Profile is connected so searching your name finds you straight away.

The one thing I won’t promise is a ranking. No one can honestly guarantee “number one on Google,” so I’d be a little wary of anyone who does. Most of my clients’ new work comes from someone who already has their name, from Instagram or a friend, and this makes sure that when they search it, they find you and can book on the spot.

I’m not ready for a website. Can you still help?

Yes. You can start with your Google Business Profile ($249), an Instagram tune-up ($199), a link-in-bio price page ($349) or booking setup ($349). The full set up ($990) does all four at once. Everything is on the services page.

Can I start with something small?

That’s a great place to start. The smallest job is an Instagram tune-up for $199. If you begin with a link-in-bio price page and go on to a website within 6 months, the $349 comes off your website.

Can I make changes along the way?

Yes. Once your first draft is done, you can watch your website come together. Screenshot anything you’d like changed and send it to me on WhatsApp, and I’ll reply while I’m building. Changes during the build are included. New pages, new sections or a redesign are quoted first.

How long does it take?

Usually two to four weeks, counted from the day I have your photos and details. Need it sooner? Rush is $490 and gets your website live within 2 weeks of getting your content, subject to availability.

How many clients do you take on?

Only two builds at a time, so your first payment books your place.

Do you work outside my area?

Yes. Monalux works with businesses Australia-wide.

Who owns my domain and website?

You do. You buy your domain in your own name, and I’ll help you choose it and set it up. Once your website is paid in full, it’s yours too.

Can you add online booking?

Yes. The local includes setting up your booking app, like Fresha, Timely or Square, and connecting it to your website, for up to 15 services, 2 staff and 1 location. The established includes booking of any size. Don’t have a booking app yet? I’ll help you choose one and set it up. For trades, I can set up a quote form instead, where clients send the job type, their address, measurements, photos and when they need it done, so you can price the job before you visit. Booking setup is also available on its own for $349.

Can I sell gift vouchers?

Yes. The established includes a gift voucher page, and you can add one to the solo or the local for $290. It connects to your booking app’s gift vouchers, or I’ll set up simple online vouchers with Square if you don’t have one.

payment

How much does a website cost?

Websites are $2,040 for the solo (one page), $3,190 for the local (three pages) and $4,590 for the established (five pages plus a gift voucher page), and every website can be split into 4 fortnightly payments. Not ready for a full website? The link-in-bio price page is $349, and that comes off a website within 6 months. The full breakdown is on the services page.

Can I pay it off?

Yes. Every website, and the full set up, can be split into 4 fortnightly payments. Smaller jobs are paid upfront.

How do I pay?

Invoices go out through Stripe, and you can pay by card or bank transfer.

Are there ongoing costs?

Your domain renewal (about $20 a year) and any app fees, like your booking app, are paid by you. For hosting, you can choose hosting and backups with me for $149 a year, or I can set your website up on your own free Netlify account. Once your included window ends, changes are $49 per half hour.

What if I need changes later?

Small changes to words, prices, photos, hours and links are included for a while after launch: 2 weeks for the solo, 1 month for the local and 3 months for the established. After that, changes are $49 per half hour. Send them all to me in one go and I’ll do them at once, so it costs you less. New pages are $290, and new sections or a redesign are quoted first.

Let’s make it
happen.

I’d love to help your clients find you ♡

Every business is in a different place. Tell me where yours is at and what you’re struggling with, and I’ll help you work out what will help most.

Hands holding a laptop and a phone
Which of these do you already have?
sends straight to me, and only me ♡